IDP/CRM Product Owner

Full-Time
Vaud
Posted 1 week ago

Location: Vaud

Starting: ASAP

Language: English mandatory (French is a plus)

Type: Delegation 100 %

 

We are currently looking for the following profile:

 

  • IDP/CRM Product Owner
  • Agility expert
  • 7+ experience (no junior please)
  • Particular focus on CRM and IDP deep knowledge.
  • Locally based if possible for onsite activities.

 

The IDP/CRM product owner leads a team of experienced software engineers, a solution architect, a data specialist and a designer, responsible for the integration and extension of the client marketing tech stack.

 

Responsibilities

  • Gather, process & prioritize requirements from stakeholders (e.g. Marketing, ICT, Ticketing, …)
  • Translate business and technical requirements into user stories and development tasks together with the solution architect, engineering team and designer (product team)

○ Own the roadmap (Jira/Product Plan)

○ Own the product & sprint backlog (Jira)

  • Lead the product team

○ Provide business & product context as well as timelines & priorities

○ Detect and monitor potential dependencies to/from other teams

○ Lead agile sprint ceremonies (Stand-up, Grooming, Demo, Retro, Planning) together with the scrum master

○ Be a sparrings partner for the UX/UI designer and the solution architect

  • Monitor high-level stats (e.g. total users, subscribers/opt-ins, conversion rate …)
  • Occasionally engage with suppliers and vendors to discuss requirements or support issues (e.g. Trakken, 2Circles. SAP, Selligent, BlueConic, UI Centric)
  • Maintain and expand documentation on the Wiki (Confluence)

 

Desired Skills

  • Several years (min 7 years) of proven working experience as a product owner in agile software development projects (e.g. Scrum, Kanban)
  • Proven experience within:

○ Identity management provider solution(s)

○ CRM & marketing automation solution(s)

○ User authentication (ie: OAuth, Open ID, Fb & Google login)

  • General, high-level understanding of modern software technologies & concepts

○ Web (HTML/CSS/JS)

○ iOS & Android app development & distribution

○ Cloud, SAAS/PAAS (AWS, Azure, Google Cloud)

○ Microservices & Rest APIs ○ DevOps

○ Google Analytics, A/B Testing

○ Bonus:

■ Ad-tech solutions (Google, Fb, …)

■ Data Privacy & GDPR

  • Strong communication and organizational skills

○ Proactive approach

○ At ease with owning & driving multiple topics

Job Features

Job CategoryBusiness Analyst / Requirement Analyst / Process Management, Project Management / Consulting / Management

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